Terms and Conditions

Automatic Renewal
When you sign up for your ESS plan you may choose to automatically renew your plan for another year. If you ‘opt out’ of automatic renewal you’ll receive several email notices beginning about 30 days before your plan expires. We will not automatically renew your plan (and charge your credit card) unless you ‘opt in’ to automatic renewal.

Transferring Your ESS plan
Your ESS Plan is for your system in your house. By doing an annual diagnostic and tune-up on your system we intend to know exactly what we’re dealing with during telephone and after hours on-site service. If you sell your home we have no way of knowing that your system is exactly as we last inspected it. Your ESS plan is not transferable to a new owner of your home.

Cancellation & Refund
When you sign up for an ESS plan you’ll pay for an entire year of support. It is non-cancelable and non-refundable.